The gadgets shown are a sample set from ConnectSMART and may not be applicable to your PSA client. Contact your sales rep to see what is available for your PSA software.
Finance
AgreementIncreaseToGoal_v21
AgreementIncreaseToGoal_v21
AgreementInvoicingMonthlyTotals_v21
Agreements_v21
Agreements_v21_drilldown
Agreements_v21_drilldown
AgreementsActive_v21
AgreementsByLLGM
AgreementsByLLGM_drilldown.png
AgreementsNewThisMonth_v21
AgreementTypes_v21
AllWip_v21
AvgEffRate_v21
AvgEffRate_v21_drilldown/p>
Effratecompaniesoverunder_v21
Effratecompaniesoverunder_v21_drilldown
MarginByTechMTD_v21
Margins_v21
Pitameter_v21
Pitameter_v21_drilldown
Pitameter_v21_drilldown 2
SLAbystatus_p1_v21
SLAbystatus_v22
SLAbystatus_v22_drilldown
SLAComplianceByMonth_v21
SLAGoalsByMonth_v21/p>
WipByMember_v21
Service
AllTicketsCount_v21
AvgResolutionTime_v22
AvgResplanTime_v21
AvgResponseTime_v21
IdleTicketsByStatus_v21
IdleTicketsByStatusAndBoard_v21
MostNeglectedTicket_v21
OnCallPerBoards_v21
OpenCloseRatio_v21
OpenCloseRatio_v21_drilldown
OpenTickets_Agreement_v21
OpenTicketsStatus_v21
P1_v21
TicketsByStatus_v21
TicketsByTech_v21
TicketsByTech_v21_drilldown
TicketsByTechList_v21
TicketsByTechList_v21_drilldown
Ticketsbytime3wk_v21
TicketsMissingData_v21
TicketsNoBudget_v21
TicketsNotAcknowledged_v21
TicketsNotScheduled_v21
TicketsOverBudget_v21
TicketsOverXhrs_v21
TicketsPastDue_v21
TicketsResolvedByTech
TNR_v21
TNRAge_v21
TNRGauge2List
TNRResplan_v21
YesterdaysTickets_v21
Personal Productivity
MyActivitesPastDue_v21
MyActivitiesDueToday_v21
MyDoneYetList_v21
MyIdleTickets_v21
MyTickets_v21
MyTicketsDueToday_v21
MyTicketsNoBudget_v21
MyTicketsNoNextDate_v21
MyTicketsNotAcknowledged_v21
MyWip_v21
Team Productivity
Appsytd_v21
BillablePercent_v21
BillablePercentAll2_v21
BillablePercentAll2Qtr_v21
BillablePercentAll_v21
BillablePercentAllMTD_v21
BillablePercentQtr_v21
CustResponded_v21
HoursByTech_MTD_v21
HoursByTech_v21
PTO_v21
TimeByAcctTechAgr_v21
TimeByAcctTechProj_v21
TimeByAcctTechTM_v21
UtilizationMTD_v21
UtilizationQTD_v21
UtilizationWTD_v21
UtilizationYTD_v21
Sales
ActivitiesPastDue_v21
ActivitiesByTime_v21
DaysToCloseByMember_v21
IdleOpportunitiesByMember_v21
OpportunitiesByMember_v21
Sales-CountOfTickets_v21
SalesPoints_v21
SalesPointsByTime_v21
SalesPointsByTime_v22
Customer Satisfaction
CustomerEfficiencyScore_v21
CustomerEfficiencyScore_v21_drilldown
CustomerEfficiencyScoreGauge_v21
CustomerSatisfactionScore_v21
CustomerSatisfactionTrend_v21
SurveyAvgs_v21