Plans & Pricing | ConnectWise

Essentials:

Personal Productivity:

Team Productivity:

Resolution Time

Resolved By Tech

Hours By Tech

Activities Past Due

Open Close Ratio

Opportunities By Member

Open  Tickets By Company

Tickets By Tech

Open Tickets Count

Tickets Not Assigned

Utilization By Member

Agreements Active

My Activities Due Today

My Utilization WTD

My Tickets

My Tickets Due Today

My Tickets No Budget

My Tickets Not Acknowledged

My Tickets Status

My WIP

My Sales Points

Billable Percent By Member

Billable Percent Over Under

Billable Utilization Trend

Hours By Tech

Utilization W/ Extra Needed

Billable Utilization YTD

Customer Responded

Customer Satisfaction Score

Customer Satisfaction Trend

Survey Averages

Sales Package:

Finance 1:

Finance 2:

Activities By Time

Activities Past Due

Days To Close By Member

Idle Opportunities By Member

Opportunities By Members

Sales By Time

Sales Funnel

Sales Points By Time

Agreements

Agreements Active

Agreement By LLGM

Agreement Increase to Goal

Agreement Invoicing Monthly Change

Agreement Invoicing Monthly Totals

New Agreements this Month

Agreement Types

All Wip

Average Effective Rate

Effective Rate By Company

Effective Rate On Agreements

Margins

Pita Clients

Pita Meter

Wip By Member

Service 1:

Service 2:

All Ticket Count

Average Resolution Time

Average Resplan Time

Orphan Tickets

Most Neglected Ticket

Open Close Ratio

Tickets By Tech

Tickets By Time 3week

Tickets Over X Hours

Tickets Resolved By Tech

Sla Compliance By Month

Sla Goals By Month

Average Response Time

Idle Tickets By Status

Idle Tickets By Status And Board

Missing Ticket Data

Open Tickets By Company

Open Tickets Status

Tickets By Time

Tickets Not Acknowledged

Tickets Over Budget

Tickets Resolved Yesterday

SLA By Status